Delivery Information

We try to be as fair as possible with our delivery charges and in most cases our delivery fees are included in the price of the product. Only when postage or packing becomes difficult do we charge extra, but this is always shown in the basket before purchase. 

To help reduce our carbon footprint by limiting journeys to our post depot, we have fixed shipping days of Monday, Wednesday and Friday, and where possible recycle packing materials.

Returns & Refunds Policy

We are happy to accept the return of purchased items if undamaged and in the original packaging.  In the case of faulty items, we will issue replacements on receipt of the faulty item.  This must be within 14 days of purchase.   When a refund is required, goods must be returned in the same condition as received, and within 14 days.  Refunds will be made within 5 working days after receipt of the returned goods. 

Privacy Policy

Personal information collected by this website is used for the purposes of providing our service to you.  Information gathered is not used for any other purposes than that detailed, and is not passed to any third party.  We do not automatically purge our systems of historical data but you may request your details to be removed at any time.  Please contact us to do so. 

Contact page - Information collected to allow us to respond to your enquiry. 

Subscribe - Information collected to allow us to send news and product information.

Shop checkout - Information collected to allow us to fulfil your order.  We use third party payment providers to take payment for your orders.  Information is taken by them for the purposes of completing your payment. 

Cookie Policy

This website uses cookies to help us to improve the service we provide to you.